CANCELLATION POLICY – FLIGHT RELATED
We understand that flights can be delayed and canceled. In the case of a canceled flight, our policy is to give a full refund if you notify us before the original flight departure time. If you are delayed, we will do our very best to pick you up as soon as possible. So far we have never been unable to pick up our customers. Worst case scenario is you may have to wait if we have another booking at the time of your delayed flight arrival. If we are unable to get to you in a reasonable amount of time due to flight delays or cancellations, we will give a full refund.
CANCELLATION FOR OTHER REASONS
Cancellation for reasons other than flight changes, will require 24 hours notice be given to receive a full refund less an administration fee. If less than 24 hrs notice is given, it will be at the discretion of the management whether a refund or part refund is appropriate.